Source Default Category
Folders without Categories
Getting started
- How to edit your logo and header image on your public Ratecard
- How to configure your default form (logo, colors, and questions)
- How to comment on feedback you've received
- How to share a review or a testimonial via LinkedIn, Facebook and/or Twitter
- How to automatically publish feedback via LinkedIn, Facebook and/or Twitter
- How to publish your reviews and testimonials on your website
Best practices
- How to feature feedback on your company page
- How to share feedback with your colleague(s) via email
- How to deal with negative feedback
- Text vs. email: what’s the difference in open and conversion rates, and when to use it?
- How to easily ask for feedback after each call or meeting
- How to create a text template that is optimised for conversion
FAQ
On/off switch
Custom forms
- Use smart fields within your forms
- How to filter team members by department within your form
- Question type: Relationship
- Question type: Team members
- Question type: NPS (custom)
- Question type: NPS (standard)
Smart groups
Campaigns
- How to customize your email campaigns with your company logo and colors
- Add (advanced) triggers within Carerix to collect feedback on autopilot
- What smart fields can I add to my feedback campaigns?
- How to set up a continuous feedback campaign within Ratecard
- How to set up an one-time feedback campaign within Ratecard
- How to set up an event-based campaign within Ratecard
Statistics
Integrations
- How to add a contact with smart data via our API
- Add templates within Carerix to collect feedback on autopilot
- Add tabs with experience data within Carerix
- Set up experience data filters within Carerix
- Add attributes for experience data within Carerix
- Find your Customer Name and API Token within Carerix