How to verify your domain to improve deliverability of your messages

Learn how to verify your own domain, so we can send emails from a domain you own instead of ours (support@ratecard.io). Doing this could improve mail deliverability for campaign messages.

Step 1: Navigate to your domain settings

Go to account settings in your menu and go to the domains tab:

Step 2: Add your domain(s)

Now add your domain in the text field, e.g. "ratecard.io", and click on the [Add] button:

Step 3: Add DNS records to your hosting provider

The next step is adding the DNS records to your own Domain provider. After you have added your domain name in the text field you will get a list of domains with their assigned subdomain and DNS records required to complete the authentications. You have to add these DNS records to your domain provider. If you need more info about adding the Cname records, please find it here. 

Example:

Step 4: Verify your domain's records

Once all DNS records are added and updated click the [Verify] button to authenticate the domain(s). When the domain is authenticated you'll see a green checkmark that tells you that the authentication is valid. DNS verification could take 1-2 hours depending on your DNS configuration and/or how your domain provider handles DNS changes.

That's it, you're good to go.

Not verified yet? Try adding a dot

If you get an error after adding the DNS records and clicking [Verify] after you've copy pasted the names and values exactly, you must most likely add a dot (".") after each name/value as provided in the examples above. So you need to add "sendgrid.ratecard.io." instead of "sendgrid.ratecard.io" because your provider automatically adds the full domain after each name/value you provide. This is usually the case with older providers that haven't updated their software. Are you experiencing issues? Please get in touch with us via our support.