Step 1: Create smart group
Creating smart groups makes requesting feedback very easy.
In order to create a smart group, go to your Address book in your Ratecard dashboard and choose Smart groups.
Here, you see an overview of all smart groups you've created so far, with information about the amount of contacts in the groups and the link of the group you can use if you want to request feedback by email. If you want to create a new group, choose Add group.
There, you need to name the group you want to create:
Your Smart group is now created! You can add contacts now to this group. You can do that manually or import more contacts at the same time.
Step 2: Edit smart group
In the overview of all smart groups, you are able to edit every group by clicking on one of these symbols:
The first symbol (+) means adding people manually to your smart group. The second symbol (person) means importing a group. The third symbol (plane) means creating a campaign for your smart group and by clicking on the fourth symbol (pencil) you can edit the name of the smart group.
Step 3: Delete smart group
By clicking on this symbol:
you can delete the entire smart group.