Ratecard offers the possibility to comment on feedback you receive. This way, you can for instance show the reviewer your appreciation for his or her review.
This is how it works:
Step 1: Go to your public Ratecard profile
You can also see the latest reviews on your dashboard or the feedback page in your Ratecard account. In those cases, you can use the dropdown menu 'Actions' on the right side to comment on the feedback.
Step 2: Go to the review you want to comment on and click on
[View details >]
Step 3: Write your comment in the box and click [Submit >>]
After submitting, your comment will be visible for everyone below the review.